He has been studying user behaviour and designing interfaces since 1997, and combines his skills as a designer and psychologist to bring deeper insight into users’ behaviours and motivations when interacting with digital devices and interfaces.
Dave began teaching information and interaction design courses at San Francisco State University in 2001 and now focuses on seminars and classes for advanced UX methods such as journey mapping, design sprints, and the measurement of subjective experiences. He has published articles and tutorials on design methods and tools and regularly speaks at seminars and conferences.Prior to Google, he was the Vice President of Experience Design at Fluid, where he worked with clients including The North Face, Reebok, Warner Bros., Charles Schwab, Wells Fargo, and Sur La Table.