Overview
Public Enemy once said “Don’t believe the hype”, so it’s easy enough to take the concept of “conversational bots” and dismiss them like many of the other hyped-up technologies with the attention span of a tweet. We can now order pizza by messaging with a bot, who cares? But let’s stop and consider bots conceptually as a new interaction model, conversation. With a new perspective, we may find that bots are the next generation of interaction (Facebook, Slack, Google, Snapchat, & Skype believe it is already here), as well as lead to our eventual extinction (ok, maybe we’re being slightly hyperbolic…).
In this session, we will start by looking at why now is the time for us to consider designing & building bots, how we should conceptually design them and what makes a good or lame bot. Then we will talk about tools we can use to build simple bots that can give us baby otter pics to complex bots that use machine-base AI that can recognize your emotions. If you are looking at a new way of engaging online, then you have to check out this session.
Objective
To transcend the hype of bots & understand how web developers & designers can take advantage of this not-so-new interaction model of digital conversation.
Target Audience
Web developers & designers who want to understand what it takes to design & build conversational bots.
Five Things Audience Members Will Learn
- Why is now the time to consider bots?
- How should we think of bots conceptually & design them?
- Should bot AI be such that users believe it is a human?
- What is the practical way of actually designing & building a bot experience?
- Is the speaker going to be a bot or a human?
