Monica Ackermann is the IT Accessibility Lead at Scotiabank. Based in Toronto, Monica and her team work to embed accessibility best practices into the development of information and communication technologies used by both customers and employees. Monica is a professional engineer and has a Masters in Critical Disability Studies from York University. She served on the board of ARCH Disability Law legal aid clinic for six years and was a member of the Accessibility for Ontarian’s with Disabilities Act Employment Standards Development Committee. She has a career long passion for inclusive digital spaces and the inclusion of persons with disabilities into the workforce.