ILONA POSNER is a User Experience Consultant and educator. Starting in Human Computer interaction more than 25 years ago, she was working in UX before it was “a thing.” She is constantly striving to improve experiences with technology by focusing on human needs and business goals, while accommodating technological constraints. Crossing industry boundaries, Ilona has consulted in large corporations and startups, in different verticals including technology, finance, telecom, healthcare, transportation, and education. Ilona enjoys tackling different challenges including User Research, User Centered Design and Evaluation, and Strategy. As experienced educator she has been teaching User Experience since 2000 to hundreds of students at universities (University of Toronto, OCAD University, and the Media Lab at the Canadian Film Centre) in both the graduate and the undergraduate programmes while also been developing and delivering custom UX training courses for industry. Ilona Posner holds a Masters Degree in Computer Science from the University of Toronto.